The Ultimate Question and Net Promoter Score (NPS)® provide an excellent method via which an organisation can receive feedback, implement change and grow.
Many of the best known companies in the world use a form of The Ultimate Question and Net Promoter Score® in order to receive feedback. These companies include Apple, General Electric, Honeywell, Philips, Lloyds TSB, American Express and we are aware of numerous smaller companies and organisations that use this scoring method.
An example use of the Make-feedback system could be a restaurant company. They could display an SMS number in their restaurant or branches. This will allow clients to provide feedback as they wish. We are aware that some companies display their number in the form of a picture/poster, on a small card or till receipt.
So whatever your type of business or organisation, we consider that our system will allow you to receive useful feedback that in turn can help your organisation improve and grow.
“NPS®, Net Promoter® & Net Promoter® Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.”